Legal

Privacy Policy

Last updated: January 22, 2025

1. Information We Collect

We collect the following types of information:

  • Account information: Email address and name when you create an account
  • Health information: Symptoms, medications, and health goals you share during consultations
  • Usage data: How you interact with our service (pages visited, features used)
  • Device information: Browser type, operating system, and IP address

2. How We Use Your Information

  • To generate personalized health protocols
  • To check for herb-drug interactions and safety concerns
  • To improve our services and recommendation accuracy
  • To communicate with you about your account and service updates
  • To provide customer support

3. Data Sharing

We do not sell your personal or health information to third parties. We may share limited data with service providers who help us operate (e.g., hosting, analytics), but only under strict data processing agreements. We will disclose information if required by law.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. Health information is stored securely with access limited to essential service operations. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Consultation data may be retained in anonymized form for service improvement. You can request deletion of your data at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for data processing

7. Cookies & Analytics

We use essential cookies for authentication and session management. We use privacy-respecting analytics (PostHog) to understand how our service is used. You can opt out of analytics through your browser settings.

8. Contact

For privacy questions or data requests, contact us at privacy@naturescripts.com.